Show recapsQuantum

RC 261020SAfmAngela Ludek

Tuesday, 20 October 2026

Quantum's Tuesday hour centred on data intelligence and compliance, with a warning that customer checks cannot stop at onboarding, alongside lunchbox nutrition and a growth-is-a-choice segment.

Listen · 1:33 · AI-read recap
  1. 03:50

    Regulatory action against a financial institution resulted in a 28 million rand administrative penalty for shortcomings under the FIC Act, showing how costly compliance gaps can become.

  2. 03:51

    Compliance is not a once-off exercise. A customer's ownership, political exposure or transaction patterns can change after onboarding, so risk has to be reassessed continuously rather than verified once.

  3. 03:54

    Compliance activities spread across spreadsheets, emails and separate databases create inconsistencies and gaps, so a screening check can be completed while a later change in risk profile never reaches the relevant team.

  4. 03:57

    Technology is an enabler, not a substitute for good governance. A new system cannot compensate for poorly refined internal processes, lack of accountability or inadequately trained employees.

  5. 04:15

    Parenting coach Zonke Shazi says a healthy lunchbox need not be expensive: pack protein, greens and a little starch, and replace juice with water.