RC 261020SAfmAngela Ludek
Tuesday, 20 October 2026
Quantum's Tuesday hour centred on data intelligence and compliance, with a warning that customer checks cannot stop at onboarding, alongside lunchbox nutrition and a growth-is-a-choice segment.
- 03:50
Regulatory action against a financial institution resulted in a 28 million rand administrative penalty for shortcomings under the FIC Act, showing how costly compliance gaps can become.
- 03:51
Compliance is not a once-off exercise. A customer's ownership, political exposure or transaction patterns can change after onboarding, so risk has to be reassessed continuously rather than verified once.
- 03:54
Compliance activities spread across spreadsheets, emails and separate databases create inconsistencies and gaps, so a screening check can be completed while a later change in risk profile never reaches the relevant team.
- 03:57
Technology is an enabler, not a substitute for good governance. A new system cannot compensate for poorly refined internal processes, lack of accountability or inadequately trained employees.
- 04:15
Parenting coach Zonke Shazi says a healthy lunchbox need not be expensive: pack protein, greens and a little starch, and replace juice with water.