Tuesday, 27 October 2026

Speaking for Intellect Design Arena, the guest said banks must be able to stop a faulty AI capability without bringing down the whole banking environment, so organisations should design for failure.

A loan-approval AI, for example, would ripple into the customer's account, credit risk systems, regulatory reporting and collections, so problems may surface long after the change goes live.

Speed metrics can look successful while risk grows unseen, so banks must also track complaints, staff corrections, unusual transactions and whether AI decisions can still be explained.

Parenting guest Zonke said ageing parents often insist they are fine and will not ask for help, so families should watch for falls, missed medication and withdrawal, and respond gently.

Ritabile Khatlane, co-founder of Tipsy Twenties Winery, said there is no fair fixed deadline at 30, since people start with very different family support, money and responsibilities.